If your delivery date is critical, please choose one of the courier or express shipping options for guaranteed delivery dates.
We dispatch most orders same day or Next Working Day. Next working day delivery is available for most of the UK.
Occasionally we offer Free Delivery to UK addresses and display it prominently on the website and at checkout. Otherwise, costs range from £5 for UK addresses, depending on what you order and how soon you want it. Economy or Free Delivery usually takes 3–5 working days.
To find delivery options and costs, simply add items to your basket then enter the delivery address on the next page.
All delivery methods are tracked.
We deliver to most countries not in a conflict zone.
These appear to be fully resolved; Royal Mail service is running 'normally'. Find the latest info on Royal Mail service interruptions here.
Simple! If you've made/received an online order and don't like something, simply send it back together with the order details and with a very few exceptions, and as long as we can still sell it "as new", we will be delighted to give you a refund, exchange or store credit, whichever you prefer.
Some items are non-refundable and/or non-returnable. These limitations apply: -
Other non-refundable orders include: -
By "new" we mean:
For all the information on Delivery and Returns Policies, please see here.
This does not affect your statutory rights as a consumer under UK law.
Last updated 20 October 2025.
I've only used my pillow for one night so far because everyone else in my house loves it so much it's on a rotation!
We loved reading about the pillow doing the rounds. Hopefully, you have managed to prize it away and are enjoying the comfort and benefit of using a wool pillow. Maybe something to add to Xmas present lists?.
Beautiful pillow, it’s a bit rustly but I’m sure it will settle down the more it’s used.
Sleep pattern improved since using.
Love it
Thank you for your feedback. These pillows are very popular due to the flexibility they offer with adding or removing filling. This is the only pillow we offer where you can choose the height and density of the filling. It is good to hear that the 100% wool pillow is helping improve your sleep pattern.
Lovely pillow, excellent quality and well made. I’ve used it for a few weeks and find it very comfortable. It’s very cooling on my face and I think it is helping with my eczema. I bought a medium fill.
Good communication and quick delivery and carefully packaged.
The 100% Wool Pillow is the only pillow we sell with a zip, this zip allows you to add or take away woollen nips to achieve the right height and comfort level. Wool is an amazing fibre that helps to regulate your temperature and it wicks away moisture to leave you more comfortable, hence achieving better sleep. The medium fill wool pillow cannot be adjusted, but it gives the same properties as it is also wool-filled.
Excellent quality, very comfortable pillow. Quick delivery and carefully packaged.
This medium fill pillow is so soft and comfortable. Just the correct amount of fill. Slept like a baby with my new pillow
Our sale ends soon!
We are a family owned and run business, wholly located in Cornwall since our inception in 2006. We make and sell British whenever we can, but our watchword is Quality. Read our story here.
