We’ve extended our usual time limit for returns. To help you over the festive season, any gift bought between 26 October 2024 and 22 December 2024 can be returned up until 23 January 2025 if it’s unwanted or unsuitable. All other terms and conditions apply.
If your delivery date is critical please choose one of the courier or express shipping options for guaranteed delivery dates.
We dispatch most orders same day or next working day. Next working day delivery is available for most of the UK.
Costs range up from £5 for UK addresses depending on what you order and how soon you want it. Occasionally we offer Free Delivery to UK addresses and display it prominently on the website and at checkout. Economy or Free Delivery usually takes 3-5 working days.
To find delivery options and costs, simply add items to your basket then enter the delivery address.
All delivery methods are tracked.
We deliver to most countries not in a conflict zone.
These appear to now be resolved and Royal Mail service is back to normal. Find the latest info. on Royal Mail strikes here.
Simple! If you've made/received an online order and don't like something, simply send it back together with the order details and with a very few exceptions, and as long as we can still sell it "as new", we will be delighted to give you a refund, exchange or store credit, whichever you prefer.
Some items are non-refundable and/or non-returnable. These limitations apply: -
By "as new" we mean: -
For all the information on Delivery and Returns Policies please see here.
Last updated 26 October 2024.
We are a family owned and run business, wholly located in Cornwall since our inception in 2006. We make and sell British whenever we can, but our watchword is Quality. Read our story here.
We're second to none! 10 years of five star feedback, independently guaranteed by Feefo.
